Frequently Asked Questions
Everything you need to know to reach your peak performance.
What is the estimated delivery time for my climbing gear?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those with upcoming expeditions.
Do you offer a warranty on high-altitude equipment?
Yes, all technical gear and apparel come with a 1-year manufacturer warranty against defects to ensure your safety and reliability in the field.
What is your return policy for footwear?
We offer a 30-day return window. Boots must be in brand new, unworn condition with original packaging. We recommend testing fit on carpeted surfaces only.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. You can also monitor your package status through the 'Order History' section of your account.
Does Find Your Everest ship internationally?
We currently ship to over 50 countries. International shipping rates and customs duties are calculated at checkout based on your specific location.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna or Affirm.